1. Scope and target customers
These Terms apply to all contracts concerning Qualea services between VIGENTWORKS LTD and business customers only. These terms do not apply to consumers as defined under the Consumer Rights Act 2015.
2. Contract formation
Product descriptions, demos, or plan information do not constitute binding offers. A contract is formed only upon explicit acceptance, order confirmation, or service activation by us.
3. Service scope
Qualea provides AI-supported creative analysis and related reporting functionality. We may further develop features if this does not materially reduce the agreed core service.
4. Customer obligations
- Provide truthful account and billing information.
- Upload only content for which you hold all necessary rights.
- Use the service in compliance with applicable law and third-party rights.
- Protect your account credentials and notify us about suspected misuse.
5. Fees and payment
Unless otherwise agreed, all fees are due in advance according to the selected plan. Where applicable, VAT will be added at the prevailing rate and shown separately.
6. Intellectual property and usage rights
All rights in the Qualea platform remain with us. During the contract term, customers receive a non-exclusive, non-transferable right to use the service for internal business purposes.
7. Confidentiality and data protection
Both parties shall keep confidential information secret. Personal data processing is performed in accordance with applicable data protection law and the Qualea Privacy Policy.
8. Limitation of liability
Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by law.
Subject to the above, our total aggregate liability under or in connection with these Terms shall not exceed the total fees paid by the customer in the twelve months preceding the claim. We shall not be liable for any indirect, consequential, or incidental losses.
9. Term and termination
The contract term and termination periods follow the selected plan or individual agreement. Either party may terminate for material breach if the breach is not remedied within 30 days of written notice.
10. Governing law and jurisdiction
These Terms are governed by the laws of England and Wales. The courts of England and Wales shall have exclusive jurisdiction over any disputes arising from or in connection with these Terms.